Privacy
Privacy and cookies
How I use the details you send through this website, and the cookies it uses. Last updated 9 November 2026.
Who I am
Green Plumbing is the trading name of Green Plumbing and Heating Services Ltd, company no. 10893984, registered in England and Wales. I'm Stuart Green, and I'm responsible for the personal details you send me. You can reach me on 07710 543638 or through the contact page.
What you send me
When you use the quote form I receive your name, phone number, and any email address, postcode, service and message you add. I use them only to reply to your enquiry and, if you go ahead, to arrange and carry out the work. I never sell your details or add you to a mailing list.
The form is delivered by Formspark, which emails the enquiry through to me. Boostkit, the company that looks after this website, checks messages for sales pitches before they reach me, so it may see an enquiry too. Each enquiry is also saved in my customer records on the Boostkit CRM, where I keep track of enquiries, quotes and jobs. This website is hosted by Vercel. Each of them handles your details only to provide that service.
If you call or WhatsApp me instead, I see your number and anything you send, in the same way as any other call or message.
I keep enquiry details only as long as I need them to deal with your enquiry or job, and for any records the law requires me to keep.
Cookies and analytics
The first time you visit, I ask whether I can use analytics cookies. Nothing that stores information on your device for analytics is used unless you accept, and nothing is used for advertising.
- Vercel Web Analytics counts page views and taps on the call, WhatsApp, email and quote form buttons. It uses no cookies and cannot identify you, so it runs for everyone.
- PostHog counts the same things. Until you accept it keeps nothing on your device; once you accept it uses the cookie below.
- Google Analytics is only loaded after you accept. It shows me how people find the site and which pages lead to an enquiry.
None of these receive your name, phone number or email address.
| Name | Set by | What it does | Lasts | When |
|---|---|---|---|---|
| gp-cookie-consent | This website (browser storage) | Remembers whether you accepted or rejected analytics cookies | Until you clear it | When you make a choice |
| _ga | Google Analytics | Tells visits apart so I can count visitors | 2 years | Only after you accept |
| _ga_9J3BDLS2MN | Google Analytics | Keeps track of the current visit | 2 years | Only after you accept |
| ph_<project>_posthog | PostHog (cookie and browser storage) | Links page views in one visit so I can see which pages lead to an enquiry | 1 year | Only after you accept |
The maps on this site are embedded from Google Maps. Google may set its own cookies when a map loads; see Google's privacy policy for details.
You can change your mind at any time: . If you withdraw consent, the Google Analytics cookies are removed.
Your rights
You can ask me for a copy of the details I hold about you, ask me to correct or delete them, or object to how I use them. Call or message me and I'll sort it out. If you're unhappy with how I've handled your details, you can complain to the Information Commissioner's Office at ico.org.uk.